About Juno Indemnity
Juno Indemnity was founded by a team of experienced professionals with one purpose, to bring clarity and confidence to clients purchasing insurance for their firms.

Who we are
Inspired by the Roman goddess, Juno, who embodied dignity, loyalty, and strength, our firm reflects those same values, offering wisdom, protection and steadfast support to our clients.
Our knowledge is built on years of dedicated work with many members of our team bringing decades of experience and trusted relationships within the London insurance market. We have spent our careers advising professionals, from sole practitioners to multi-office firms, on how to secure the appropriate protection at competitive rates.
We believe the best advisors are not just intermediaries; they’re interpreters. We translate complex policy wordings into plain English and guide you through every step – from initial quotation to claims resolution support.
Our Values
Integrity
Transparent advice and placement built on trust.
Clarity
Clear explanations, straightforward documentation and open dialogue.
Commitment
Our support continues beyond placement, guiding you through renewals and claims – not just at inception.
Tenacity
We approach each challenge with persistence and purpose, ensuring your firm receives the protection and attention it needs, whatever the circumstances.
Our Mission
To simplify insurance for professionals, assisting in making informed decisions with confidence and to ensure that when things go wrong, they have an expert on their side.

Reliable expertise
Why work with Juno Indemnity
Choosing the right insurance broker means working with people who understand your profession, your pressures and the standards you must meet. At Juno Indemnity, we combine experience with clear communication and a commitment to excellent service.
When considering your insurance, we look beyond a single policy period. We take the time to understand your business as a whole, its direction, ambitions and long-term goals, so we can anticipate how your insurance needs may evolve. This broader perspective allows us to support you over the long term, ensuring your cover remains aligned with your organisation and provides lasting security and sustainability.
Our role is to make complex insurance straightforward, guiding you through each stage with transparency and consistency. We have long-term relationships within the insurance industry built on trust, reliability and results.
Meet our specialists

Patrick Bullen-Smith
Head of Professions
Patrick brings over 20 years of experience running an insurance brokerage and 15 years running a finance brokerage, where he played a key role in building long-term client relationships. He has established strong connections with a wide range of Insurers, giving him valuable insight into underwriting and insurance processes. Well respected within the industry, Patrick is also a regular contributor to the Law Society Gazette.

Chris Ficken
Managing Director
Chris has over 20 years experience in the insurance industry, having held senior leadership roles including Managing Director and Sales Director for more than a decade. Throughout his career, he has built an extensive network of contacts both within and beyond the insurance sector, enabling him to provide comprehensive support tailored to his clients’ businesses. Chris has also developed strong strategic relationships with insurers allowing him to add genuine value by optimising both coverage and cost for every client he works with.

Joe Francescotti
Broking Director
Joe has over two decades of experience in the Professional Indemnity insurance market, with a career covering senior broking and underwriting positions across London and international markets.
He has held leadership and specialist roles with major global brokers and insurers, building extensive expertise in complex Professional Indemnity, Cyber and Technology placements. Joe is recognised for his strong market relationships, technical expertise and client focused approach, delivering bespoke risk solutions.

Tanna Turnbull
Operations Director
Tanna has over a decade of experience in operations, Tanna is dedicated to creating seamless and efficient processes for clients. Having worked closely with clients and supported Patrick across previous ventures, she understands the day-to-day challenges businesses face and is committed to reducing complexity and easing the administrative load wherever possible.

Terry Seager
Head of Technical
Terry has over 40 years experience in the insurance industry ranging from senior roles with both global and specialist insurance brokers, to the management of an underwriting team for a large UK insurer.
For the last 30+ years Terry has specialised in professional indemnity insurance, with an increasing focus on the technicalities of cover and how policies actually respond to claims. He has fostered strong relations with a number of key insurers and relishes the opportunity to once more work for a specialist broking firm and use his skills and experience to serve the often complex needs of its clients.

Jamie Wright
Senior Account Executive
Jamie has specialised in the legal sector since 2004, developing a strong understanding of the professional indemnity requirements for law firms at all stages of their development.
He works closely with both new and established firms, guiding them through the process and helping to secure appropriate, competitive insurance terms.
Jamie also has experience in managing insurance schemes for groups and professional societies and is known for his approachable, conscientious style.

Dominic Rooney
Senior Account Executive
Dominic has over 25 years experience in the professional indemnity insurance field, having worked with a number of leading London brokers across all classes of PII.
He is known for his responsive, hands-on approach and for working closely with brokers and clients to secure appropriate, competitive terms.
Having operated through changing market conditions, Dominic brings valuable perspective and consistency in supporting clients of all sizes.

Chris Jones
Senior Account Executive
Chris has over 25 years experience in Professional Indemnity Insurance, working across all classes of PII and supporting a wide range of professional firms. Throughout his career, he has worked closely with both insurers and clients, developing a strong understanding of the market and the importance of delivering a high level of personal service. His extensive experience enables him to navigate complex placements and negotiate effective solutions tailored to each client’s needs.
Known for his thorough and client-focused approach, Chris is committed to securing the best possible outcomes for the businesses he advises, building long-term relationships based on trust, expertise and reliability.

Jason Mole
Senior Account Executive
Jason is a Chartered Insurance Broker with more than 35 years’ experience in the insurance industry, including a year working overseas with a large global Insurer. He has held senior management roles throughout his career and was a founding Director of one of the UK’s largest independently owned insurance brokers, playing a key role in its growth.
For the past 15 years, Jason has focused on professional risks, working with clients across a wide range of sectors. His experience has given him a wealth of market knowledge few can match, allowing him to bring a practical and commercial perspective to complex insurance decisions.

Tom Norman
Senior Account Executive
Tom has over 15 years’ experience in Professional Indemnity insurance, with the last 10 spent specialising exclusively in the legal sector. He works with law firms across the UK, from sole practitioners and boutique practices to large multi-office firms.
With an exceptional understanding of the legal market, Tom knows what insurers look for and how to navigate the different challenges firms face when arranging PI cover. He works closely with clients to understand how their businesses operate, then uses his market knowledge and insurer relationships to find the right approach to their insurance. Approachable and straightforward, Tom has built long-standing relationships with law firms and insurers alike and is trusted to provide clear advice as their businesses evolve.

Ben Huntley
Account Executive
Ben brings a strong understanding of how different businesses operate, developed through his experience in strategic analysis, business development and client relationship management. Having worked across sectors including financial services and public affairs, he is adept at quickly understanding clients’ commercial priorities, risk exposures and growth objectives. Prior to joining Juno, Ben advised clients on emerging trends and talent strategies within the risk and sustainability space. Earlier in his career, he worked within central and city government, collaborating with senior leadership and high-level stakeholders across the public and private sectors.

Henry Harnack
Broker
Henry joined the insurance industry in 2021 and has moved quickly from Account Handler to Broker, building his career in Professional Indemnity Insurance.
A big part of Henry’s role is getting insurers to understand the risks behind the paperwork. Working alongside Juno’s sales team, he takes client risks to market, talks them through with underwriters and identifies where there is appetite. That means knowing how to present a risk and being prepared to challenge an insurer’s view when needed. Henry brings a fresh perspective to the market, backed by a hands-on understanding of how broking works.

Katie Smith
Operations Support
Katie is a key part of the day-to-day operations, working closely with the team to keep things moving and make sure the business runs smoothly behind the scenes. As well as supporting the wider team with administration when needed, she works across a broad range of operational tasks and is often the person making sure things get done.
Katie brings a practical approach to her role and is comfortable juggling competing priorities, solving problems and stepping in wherever she is needed. Her ability to keep track of the detail while seeing the bigger picture makes her an important part of the team.

Julian Dos Santos Tome
Sales Support
Julian is a dedicated member of the Sales Support team, providing reliable support to colleagues, insurers and brokers and helping to keep the day-to-day sales process running efficiently.
He takes a careful and considered approach to his work, with a strong focus on organisation and accuracy. Approachable and dependable, he is always happy to help and is someone colleagues know they can rely on. He takes pride in building positive relationships, working collaboratively and supporting the wider team to achieve the best possible outcomes for clients.

Mathilda Yorke
Sales Support
Mathilda is a valued member of the team who plays a key role in supporting the sales department and helping keep the detail behind each placement on track. Mathilda is always happy to go the extra mile, whether that is solving problems or lending a hand to colleagues whenever it is needed.
Recognised for her proactive approach and attention to detail, Mathilda is always looking for ways to improve processes and is committed to developing her expertise within the insurance industry while continuing to make a positive contribution to the team.

Roxanne Coulter
Claims Handler
Roxanne is a Professional Indemnity Claims Handler, managing a broad portfolio of claims and acting as a key point of contact for clients throughout the process. She works closely with insurers, brokers and solicitors to keep claims moving, making sure the right information is where it needs to be and that clients understand what is happening at each stage. Her approach is practical and hands-on, with a focus on keeping things clear and making what can be a difficult process as straightforward as possible.
Having achieved her Cert CII qualification, Roxanne continues to build her technical knowledge and understanding of the PI market. She brings strong attention to detail, clear communication and a calm, collaborative approach to every claim she handles.

Clare Rooney
Claims Administrator
Clare is a part-time Claims Administrator with more than 30 years of experience in Human Resources and Operational Management. Her extensive background has equipped her with excellent communication, organisational and customer service skills, which she now applies within the insurance industry.
Clare is dedicated to providing efficient, professional support and helping clients and colleagues through the claims process with care and attention to detail.

Marie-Cristina Gruson
Head of Accounts
With a professional qualification in accounting and extensive industry experience, Marie brings expertise across finance and accounting operations. Specialising in the management of client funds, she is highly skilled in ensuring rigorous regulatory compliance while optimising processes for large and diverse client portfolios. Thriving in fast-paced environments, she combines technical precision with strategic oversight to support strong financial governance and operational excellence.

Juno Indemnity
Get in touch today
Whether you need a quotation, a review of your renewal or have questions about PII, speak directly with an experienced account manager who can walk you through your options and help you find protection that’s right for your business.

