About Juno Indemnity

Juno Indemnity was founded by a team of experienced professionals with one purpose, to bring clarity and confidence to clients purchasing insurance for their firms. 

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Who we are

Inspired by the Roman goddess, Juno, who embodied dignity, loyalty, and strength, our firm reflects those same values, offering wisdom, protection and steadfast support to our clients. 

Our knowledge is built on years of dedicated work with many members of our team bringing decades of experience and trusted relationships within the London insurance market. We have spent our careers advising professionals, from sole practitioners to multi-office firms, on how to secure the appropriate protection at competitive rates. 

We believe the best advisors are not just intermediaries; they’re interpreters. We translate complex policy wordings into plain English and guide you through every step – from initial quotation to claims resolution support. 

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Our Values

Integrity

Transparent advice and placement built on trust.

Clarity

Clear explanations, straightforward documentation and open dialogue. 

Commitment

Our support continues beyond placement, guiding you through renewals and claims – not just at inception.

Tenacity

We approach each challenge with persistence and purpose, ensuring your firm receives the protection and attention it needs, whatever the circumstances.  

Our Mission

To simplify insurance for professionals, assisting in making informed decisions with confidence and to ensure that when things go wrong, they have an expert on their side. 
Lloyd's And Willis Building, London.

Reliable expertise

Why work with Juno Indemnity

Choosing the right insurance broker means working with people who understand your profession, your pressures and the standards you must meet. At Juno Indemnity, we combine experience with clear communication and a commitment to excellent service.

When considering your insurance, we look beyond a single policy period. We take the time to understand your business as a whole, its direction, ambitions and long-term goals, so we can anticipate how your insurance needs may evolve. This broader perspective allows us to support you over the long term, ensuring your cover remains aligned with your organisation and provides lasting security and sustainability.

Our role is to make complex insurance straightforward, guiding you through each stage with transparency and consistency. We have long-term relationships within the insurance industry built on trust, reliability and results.  

Meet our specialists

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Patrick Bullen-Smith

Head of Professions

Patrick brings over 20 years of experience running an insurance brokerage and 15 years running a finance brokerage, where he played a key role in building long-term client relationships. He has established strong connections with a wide range of Insurers, giving him valuable insight into underwriting and insurance processes. Well respected within the industry, Patrick is also a regular contributor to the Law Society Gazette.

Chris Ficken

Chris Ficken

Managing Director

Chris has over 20 years experience in the insurance industry, having held senior leadership roles including Managing Director and Sales Director for more than a decade. Throughout his career, he has built an extensive network of contacts both within and beyond the insurance sector, enabling him to provide comprehensive support tailored to his clients’ businesses. Chris has also developed strong strategic relationships with insurers allowing him to add genuine value by optimising both coverage and cost for every client he works with. 

Joe Francescotti

Joe Francescotti

Broking Director

Joe has over two decades of experience in the Professional Indemnity insurance market, with a career covering senior broking and underwriting positions across London and international markets.

He has held leadership and specialist roles with major global brokers and insurers, building extensive expertise in complex Professional Indemnity, Cyber and Technology placements. Joe is recognised for his strong market relationships, technical expertise and client focused approach, delivering bespoke risk solutions.

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Tanna Turnbull

Operations Director

Tanna has over a decade of experience in operations, Tanna is dedicated to creating seamless and efficient processes for clients. Having worked closely with clients and supported Patrick across previous ventures, she understands the day-to-day challenges businesses face and is committed to reducing complexity and easing the administrative load wherever possible.

Terry Seager

Terry Seager

Head of Technical  

Terry has over 40 years experience in the insurance industry ranging from senior roles with both global and specialist insurance brokers, to the management of an underwriting team for a large UK insurer. 

For the last 30+ years Terry has specialised in professional indemnity insurance, with an increasing focus on the technicalities of cover and how policies actually respond to claims. He has fostered strong relations with a number of key insurers and relishes the opportunity to once more work for a specialist broking firm and use his skills and experience to serve the often complex needs of its clients. 

1774340459 Jamie Wright

Jamie Wright

Senior Account Executive

Jamie has specialised in the legal sector since 2004, developing a strong understanding of the professional indemnity requirements for law firms at all stages of their development.

He works closely with both new and established firms, guiding them through the process and helping to secure appropriate, competitive insurance terms.

Jamie also has experience in managing insurance schemes for groups and professional societies and is known for his approachable, conscientious style.

1774340459 Dominic Rooney

Dominic Rooney

Senior Account Executive

Dominic has over 25 years experience in the professional indemnity insurance field, having worked with a number of leading London brokers across all classes of PII.

He is known for his responsive, hands-on approach and for working closely with brokers and clients to secure appropriate, competitive terms.

Having operated through changing market conditions, Dominic brings valuable perspective and consistency in supporting clients of all sizes.

Christopher Jones

Chris Jones

Senior Account Executive

Chris has over 25 years experience in Professional Indemnity Insurance, working across all classes of PII and supporting a wide range of professional firms. Throughout his career, he has worked closely with both insurers and clients, developing a strong understanding of the market and the importance of delivering a high level of personal service. His extensive experience enables him to navigate complex placements and negotiate effective solutions tailored to each client’s needs.

Known for his thorough and client-focused approach, Chris is committed to securing the best possible outcomes for the businesses he advises, building long-term relationships based on trust, expertise and reliability.

Ben Huntley

Ben Huntley

Account Executive

Ben brings a strong understanding of how different businesses operate, developed through his experience in strategic analysis, business development and client relationship management. Having worked across sectors including financial services and public affairs, he is adept at quickly understanding clients’ commercial priorities, risk exposures and growth objectives. Prior to joining Juno, Ben advised clients on emerging trends and talent strategies within the risk and sustainability space. Earlier in his career, he worked within central and city government, collaborating with senior leadership and high-level stakeholders across the public and private sectors.  

Marie Cristina Gruson

Marie-Cristina Gruson

Head of Accounts

With a professional qualification in accounting and extensive industry experience, Marie brings expertise across finance and accounting operations. Specialising in the management of client funds, she is highly skilled in ensuring rigorous regulatory compliance while optimising processes for large and diverse client portfolios. Thriving in fast-paced environments, she combines technical precision with strategic oversight to support strong financial governance and operational excellence 

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Juno Indemnity

Get in touch today

Whether you need a quotation, a review of your renewal or have questions about PII, speak directly with an experienced account manager who can walk you through your options and help you find protection that’s right for your business. 

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What our client’s say

I’ve had the pleasure of working with Chris Ficken at Juno Indemnity Limited on the Professional Indemnity Insurance arrangements for RLL Legal Limited, and I can genuinely say he has been outstanding throughout. Chris and the team at Juno combine an exceptional knowledge of the legal sector with a calm, practical and solutions-focused approach. Chris took the time to really understand our firm, our ambitions, and our specific requirements, ensuring we secured cover that was right for our business rather than offering a one-size-fits-all solution.

What impressed me most was Chris’s commitment to delivering first-class client service. He was always available to answer questions, explain complex issues in straightforward terms and provide clear, honest advice. Nothing ever felt like too much trouble, and his responsiveness and attention to detail gave us complete confidence throughout the process. Professional Indemnity Insurance can often be one of the most challenging aspects of running a law firm but Chris made the entire experience straightforward and stress-free. His professionalism, integrity and genuine commitment to his clients really set him apart. I would have absolutely no hesitation in recommending Chris Ficken and the team at Juno Indemnity to any law firm looking for an insurance broker who is knowledgeable, proactive and genuinely invested in achieving the best possible outcome for their clients. It has been a pleasure working with Chris and I look forward to continuing that relationship in the future.

Dean Parker – RLL Legal Limited

What our client’s say

As a legal practice, having the right Professional Indemnity insurance isn’t just important, it’s essential. After being let down by one of the world’s largest insurance brokers whom we were a client for 8 years, we were incredibly fortunate to be introduced to Chris and the team at Juno Indemnity.

From the outset, Chris took the time to understand our practice, our circumstances and growth plans and exactly what we needed. Rather than treating us like just another name on a list, he and the team provided a genuinely personal service, guiding us through the process with professionalism, honesty, and expertise. They turned what could have been a stressful situation into a straightforward and reassuring experience.

The difference between dealing with a global broker and working with Juno Indemnity couldn’t have been greater. At Juno, you’re treated as an individual, not a policy number. Their responsiveness, attention to detail, and willingness to go the extra mile gave us complete confidence that our practice was in safe hands. Whether you’ve arranged Professional Indemnity insurance many times before or you’re dealing with it for the first time, I wouldn’t hesitate to recommend Chris and the team at Juno Indemnity. Their knowledge, exceptional customer service and genuine commitment to their clients sets them apart and we’re incredibly grateful for everything they’ve done for our firm.

Samantha Walker – OCG Legal Ltd

What our client’s say

We’ve worked with Jason Mole for many years, and his expertise and professionalism have made him a trusted adviser for our Professional Indemnity Insurance.

Jason is exceptionally knowledgeable, highly organised and always plans well ahead, securing renewal terms in plenty of time and taking away the usual last-minute pressure. His proactive approach, attention to detail and genuine commitment to his clients make him a pleasure to work with. I wouldn’t hesitate to recommend Jason to any business looking for a reliable and knowledgeable insurance broker.

Hinesh Varsani – Chartered Surveyors & LPA Receivers – Belleveue Mortlakes

What our client’s say

We were delighted with the service provided by Juno for our Professional Indemnity Insurance renewal this year. Our broker, Tom Norman, demonstrated excellent market knowledge and secured favourable terms on our behalf. His professionalism and clear communication throughout made the renewal process efficient and straightforward. We would readily recommend Juno to any firm seeking a broker of genuine calibre.

Steve Williams – Spectare/Bike Assist Legal

What our client’s say

After spending almost a decade with one of the largest insurance brokers in the world, I can honestly say that the level of personal service we’ve received from Chris and the team at Juno Indemnity has been in a completely different league.

From day one, they’ve treated us as individuals rather than just another policy number. Chris has taken the time to understand our business, explain our options clearly, and make sure we have the right Professional Indemnity cover in place. Nothing ever feels rushed and no question is too small.

The difference compared to our previous broker has been remarkable. Instead of feeling like just another client in a huge organisation, we genuinely feel valued, listened to, and looked after. It’s refreshing to work with a team that is so knowledgeable, responsive and committed to delivering exceptional customer service. Whether you’re experienced in arranging your company’s Professional Indemnity insurance or you’re navigating the process for the first time, I couldn’t recommend Chris and the team at Juno Indemnity more highly. They make what can seem like a complicated process straightforward and give you complete confidence that you’re in safe hands.

Joe Fender – OCG Accountants Ltd

What our client’s say

We’ve always found the team to be highly professional, efficient and extremely supportive throughout our Professional Indemnity Insurance renewals. They work hard to secure the best available terms, are completely transparent throughout the negotiation process and explain the available options clearly.

Their responsiveness is excellent, with quotes and recommendations provided quickly, taking much of the stress out of the renewal process. Their knowledge, commitment and client-focused approach make them a pleasure to work with and we would have no hesitation in recommending them.

Saj Abbas – Serious Accident Lawyers

What our client’s say

Tom has been my PII broker since I set up my firm and has delivered an outstanding service year on year. He’s an absolute pleasure to work with.

Miles Geffin – Geffin & Company

What our client’s say

I have worked with Chris for many years. He is exceptionally responsive and always goes the extra mile to secure the most comprehensive and competitive terms.

Tom Michael Ellis- Ai Law